Returns & Exchanges
We want you to love your Freet Barefoot shoes, but if they aren't the perfect fit, you can return unworn items in their original packaging within 30 days of delivery. We offer straightforward returns and exchanges to ensure your feet find the natural comfort they deserve.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the unworn shoes in their original box and secure them in a shipping mailer to prevent damage during transit.
Ship the Items
Print your prepaid shipping label from the portal, attach it to the package, and drop it off at your nearest authorized carrier location.
Receive Refund or Exchange
Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your requested exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing